Patient Satisfaction

National Survey

According to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), administered by the Centers for Medicare & Medicaid Services, Provena Mercy Medical Center has an overall quality rating of 3.0 out of 5 stars. 67% of patients rated Provena Mercy Medical Center at 9 or 10 out of 10, and 67% of patients responded that they would recommend this hospital to others. Visit medicare.gov for more information.

  • Overall Hospital Rating
    3.0
  • Patients would recommend this hospital
    67%
  • Patients gave this hospital a rating of 9 or 10
    67%

UCompareHealthCare

The patient satisfaction is a measure of the extent to which a patient content with the health care which they received from their health care provider.

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Similar Hospitals

See how Provena Mercy Medical Center compares to similar Hospitals below:

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Address & Directions

Mapbox Map of Provena Mercy Medical Center

Provena Mercy Medical Center

1325 N Highland Ave
Aurora, IL 60506

Facility Information

Below is the general information for Provena Mercy Medical Center

Beds

  • Breakdown for facility beds
  • 370 Total Beds
  • 370 Certified beds
  • 102 Psychiatric beds
  • Swing beds

Hospital Type

Medicare & Medicaid

  • Medicare & Medicaid Eligibility
  • Eligible
  • Medicare & Medicaid Compliance
  • Compliant
  • Provider participates in:
  • Medicare
  • Medicaid

Services

Below are services offered at Provena Mercy Medical Center

Services
Provided by Staff
Provided by Arrangement or Agreement
Acute Renal Dialysis
Alcohol and/or Drug Services
Anatomical Laboratory
Anesthesia
Blood Bank
Clinical Laboratory
Dietary
Home Health Services
ICU Cardiac (non-surgical)
ICU Medical/Surgical
Neonatal Nursery
Nuclear Medicine
Obstetrics
Occupational Therapy
Operating Rooms
Outpatient
Outpatient Surgery Unit
Pediatric
Pharmacy
Physical Therapy
Postoperative Recovery Room
Psychiatric
Radiology - Diagnostic
Radiology - Therapeutic
Rehab - Inpatient (not CARF Accredited)
Respiratory Care
Social
Speech Pathology
Surgical Services Inpatient

Procedures

Below are procedures offered at Provena Mercy Medical Center

  • Procedures Available
  • Angiography
  • Bariatric Surgery
  • Cardio Thoracic Surgery
  • Coronary Bypass Surgery
  • Hip Replacement
  • Knee Replacement
  • Orthopedic Surgery
  • PTCA
  • Spine Surgery
  • Ultrasonography
  • Vascular Surgery
  • Procedures Not Available
  • Bone Marrow Transplant
  • Heart Transplant
  • Kidney Transplant
  • Lithotripsy
  • Liver Transplant
  • Lung Transplant
  • Opthalmic Surgery
  • Reconstructive Surgery