Patient Satisfaction

National Survey

According to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), administered by the Centers for Medicare & Medicaid Services, Carilion Franklin Memorial Hospital has an overall quality rating of 3.0 out of 5 stars. 70% of patients rated Carilion Franklin Memorial Hospital at 9 or 10 out of 10, and 72% of patients responded that they would recommend this hospital to others. Visit medicare.gov for more information.

  • Overall Hospital Rating
    3.0
  • Patients would recommend this hospital
    72%
  • Patients gave this hospital a rating of 9 or 10
    70%

UCompareHealthCare

The patient satisfaction is a measure of the extent to which a patient content with the health care which they received from their health care provider.

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Similar Hospitals

See how Carilion Franklin Memorial Hospital compares to similar Hospitals below:

Hospital

Carilion Roanoke Memorial Hospital

Roanoke, VA

Hospital

Lewis-Gale Medical Center

Salem, VA

Hospital

Memorial Hospital of Martinsville & Henry County

Martinsville, VA

Address & Directions

Mapbox Map of Carilion Franklin Memorial Hospital

Carilion Franklin Memorial Hospital

124 Floyd Ave
Rocky Mount, VA 24151

Facility Information

Below is the general information for Carilion Franklin Memorial Hospital

Beds

  • Breakdown for facility beds
  • 37 Total Beds
  • 37 Certified beds
  • Swing beds

Hospital Type

Medicare & Medicaid

  • Medicare & Medicaid Eligibility
  • Eligible
  • Medicare & Medicaid Compliance
  • Compliant
  • Provider participates in:
  • Medicare
  • Medicaid

Services

Below are services offered at Carilion Franklin Memorial Hospital

Services
Provided by Staff
Provided by Arrangement or Agreement
Acute Renal Dialysis
Anesthesia
Blood Bank
Clinical Laboratory
Dietary
Home Health Services
Hospice
ICU Medical/Surgical
Obstetrics
Occupational Therapy
Operating Rooms
Outpatient
Outpatient Surgery Unit
Pediatric
Pharmacy
Physical Therapy
Postoperative Recovery Room
Radiology - Diagnostic
Rehab - Inpatient (not CARF Accredited)
Social
Speech Pathology
Surgical Services Inpatient

Procedures

Below are procedures offered at Carilion Franklin Memorial Hospital

  • Procedures Available
  • Angiography
  • Bariatric Surgery
  • Orthopedic Surgery
  • Ultrasonography
  • Procedures Not Available
  • Bone Marrow Transplant
  • Cardio Thoracic Surgery
  • Coronary Bypass Surgery
  • Heart Transplant
  • Hip Replacement
  • Kidney Transplant
  • Knee Replacement
  • Lithotripsy
  • Liver Transplant
  • Lung Transplant
  • Opthalmic Surgery
  • PTCA
  • Reconstructive Surgery
  • Spine Surgery
  • Vascular Surgery