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3.7
10 patient ratings,
6 comments

Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    10%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    30%
  • Fair and Accurate Diagnosis
  • Wait Time 19.3 minutes
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Easy Appointments
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 of 3 reviews

1.0 July 20th, 2015
Bad communication
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
I moved to NB and was looking for a new Dermatologist. I called and made my annual skin check with Dr Vicente, I spoke with someone and got the billing code for my insurance to confirm benefits. This appointment had always been 100% covered by insurance as a well check for the last 15 years. My insurance confirmed it would be covered. Imagine my surprise when I receive a bill for the visit!! I called the Dr's office they told me, " oh we gave you the wrong code"? The Dr did the fastest skin check I've ever had with no exam lights he said I was good no problems.5 months later I noticed a spot on my arm and decided to see my previous Dr in S.A. She said it was defiantly a precancer spot and removed it immediately. And my insurance paid for it?I called the office several times about the bill asking if they would meet me half way since they gave me the wrong code, they said no and turned my account over to a collection agency. I paid the bill. But will not go back.

Positive Comments

Convenient location
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5.0 May 5th, 2013
wow
Would you recomend this provider
yes
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

General Comments

I live 40 minutes away from the doctor's office and pass by many others. Gong to this doctor is worth the drive.
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1.0 November 12th, 2012
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Negative Comments

Absolutely horrendous staff. Very unprofessional and rude. Billing done incorrectly as well. Very subpar service.
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