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Dr. Stephen Heim MD

Orthopedic Surgeons in Fort Smith, AR

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Dr. Heim has been compared

236 times

Read patient reviews for Dr. Stephen Heim, of Fort Smith, AR and leave your own patient experience ratings.

Dr. Stephen Heim has been compared 236 times. See if Dr. Stephen Heim is recommended by his patients or get detailed information on your free doctor report.

Rate & Review Dr. Stephen Heim

Dr. Stephen Heim has an average rating of 3.5 stars (out of 5) with a rating of Good based on 3 reviews.

  • It was easy to get an appointment.

    Agree
  • The wait time was short during my visit.

    Agree
  • The staff was professional and friendly.

    Agree
  • My problem was accurately diagnosed.

    Agree
  • The doctor spent enough time with me.

    Neutral
  • There was appropriate follow up after my visit.

    Strongly Agree

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Reviews (3)

Dr. Stephen Heim has been reviewed 3 times.
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  • Excellent
    Recommends Doctor
    posted 6 days ago

    show details

    • It was easy to get an appointment.

      Strongly Agree
    • The wait time was short during my visit.

      Agree
    • The staff was professional and friendly.

      Strongly Agree
    • My problem was accurately diagnosed.

      Strongly Agree
    • The doctor spent enough time with me.

      Strongly Agree
    • There was appropriate follow up after my visit.

      Strongly Agree
     I waited for about 20 minutes at the office before seeing the doctor.

     I recommend this doctor.

     Positive Comments:

    (my elderly mother actually had this appt) We really like Dr. Heim. He put Mom at ease with his charm and wit. He made Mom feel confident in his ability to help her. He did surgery on a broken finger (a year-old wound) and put a pin in to hold its place. The surgery went very well and Dr. Heim came out to talk to us afterward, taking his time and asked if we had any questions.

     Negative Comments:

    When my mom fell and broke her finger a year ago, we saw Dr. Heim who recommended she have surgery. When Mom said she didn't want surgery, he said it was her choice. That's true, but in hindsight I wish he would have made his case for surgery, tried to change her mind. but knowing my mom, it wouldn't have made a difference!

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  • Poor
    Poor bedside manner posted on April 30, 2012

    show details

    • It was easy to get an appointment.

      Agree
    • The wait time was short during my visit.

      Strongly Agree
    • The staff was professional and friendly.

      Agree
    • My problem was accurately diagnosed.

      Neutral
    • The doctor spent enough time with me.

      Strongly Disagree
     I waited for about 10 minutes at the office before seeing the doctor.

     Positive Comments:

    The young woman, Amy, who actually did my son's cast was professional, courteous and competent.

     Negative Comments:

    Dr. Heim entered the exam room, lifted my 13 year old son's arm and started "well, your arm's broke". He then began to move it around. My son softely stated "easy" and Dr. Heim appeared offended and stated "your arm's broke, this is what we do here, we touch people, if you don't want me to touch you well..." and then turned to leave the room. He then stated we'll cast it for three weeks and then maybe remove it, maybe leave it longer. When I asked about waterproof casting he stated "those don't exist, they tried them, they don't work". He promptly left. Never named the injury nor showed an ex-ray or asked about patient or parent concerns.

    •  General Comments:

    We leave for a cruise vacation 2 days after our follow-up appointment so I hate to try to find another ortho for the follow-up visit, but I can assure you we will never use this doctor again.

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  • Excellent
    posted on August 19, 2011

    show details

    • It was easy to get an appointment.

      Strongly Agree
    • The wait time was short during my visit.

      Strongly Agree
    • The staff was professional and friendly.

      Strongly Agree
    • My problem was accurately diagnosed.

      Strongly Agree
    • The doctor spent enough time with me.

      Strongly Agree
    • There was appropriate follow up after my visit.

      Strongly Agree
     I waited for about 20 minutes at the office before seeing the doctor.

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  • It was easy to get an appointment.
  • The wait time was short during my visit.
  • The staff was professional and friendly.
  • My problem was accurately diagnosed.
  • The doctor spent enough time with me.
  • There was appropriate follow up after my visit.
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