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4.4
17 patient ratings,
14 comments

Have you seen Dr. Michael Ham?

Patient Reviews

  • Highly Satisfied
    76%
  • Satisfied
    12%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    12%
  • Wait Time 21.9 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 of 14 reviews

1.0 October 16th, 2016
I'm probably not going back unless wait times are improved.
Wait time
60 minutes
"Consistently long waits. First you wait in the waiting room. Then you wait again in the examining room. "
Easy Appointment
"They automatically book your next appointments without asking your input. "
Promptness
"Wait time is ALWAYS long. "
Friendly Staff
"The women in the eyeglass department are awesome."
Fair and Accurate Diagnosis
Spends Time with Patients
"I waited 2 hours for a 5 minute appointment."
Appropriate Follow-up
The waiting time is extremely long every time I visit. He opens at 8AM and I arrived at 8:10 and there were about 12 people waiting already. Serious overbooking. Shows a serious lack of consideration for patients making them wait so long (2 hours).

Positive Comments

Good eyeglass department.

Negative Comments

Serious overbooking. Wait times are the longest I have ever experienced.

General Comments

Doctor unconcerned when told it was wrong to make people wait so long.
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1.0 September 15th, 2016
I had a cataract removed by Dr. Ham and I will not be back. The surgery was successful but the experience in pre-op was not. I felt "herded in with the rest of the patients like a "Cataract Cattle Call"! The staff are so busy speeding you thru the process they don't even introduce themselves or spend a minute explaining what is going on. It feels like Dr. Ham wants to get as many surgeries in as possible in one day. Sound kinda greedy? Won't recommend him nor will I return to him. When I gave him my feedback he couldn't have looked more disinterested.
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5.0 December 2nd, 2015
The Best
Would you recomend this provider
yes
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
"Yes, Rene, the nurse is the best!!!"
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The Best

Positive Comments

Dr Ham and Dr Kopp are both great. Dr Ham just performed my cataract surgery a week ago and I am doing well. His Nurse, Rene, is the best! She is knowledgeable and very, very helpful. She answered all my questions and never made me feel like I was bothering her.
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5.0 May 13th, 2015
Would you recomend this provider
yes
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
"very good followup"
The entire experience was very pleasant. All the personnel in both offices were a pleasure to deal with. Thank you Dr Ham.
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4.0 February 19th, 2014
This doctor loves his work and respects his clients
Would you recomend this provider
yes
Wait time
50 minutes
"Depending on whether it is a surgery day or not greatly impacts the "crowd" and length of wait. They are constantly working to enhance and improve every client's visit."
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Positive Comments

Dr. Ham and his staff are professional and friendly
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4.0 February 19th, 2014
Would you recomend this provider
yes
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Positive Comments

He is thorough and competant

Negative Comments

No bedside manner

General Comments

Good opthomologist
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5.0 February 18th, 2014
Wait time
5 minutes
"not a long wait at all and if it was, it would be well worth it!"
Easy Appointment
"yes, very courteous and seldom any waiting time on phone! can't say enough good things about the staff and of course Dr. Ham"
Promptness
"yes"
Friendly Staff
"yes, very... almost makes you feel like family!"
Fair and Accurate Diagnosis
"yes"
Spends Time with Patients
"always, he is awesome!"
Appropriate Follow-up
"yes"
Dr. Ham and his staff are amazing! Not only professional and incredible at what they do... you are made to feel so comfortable! You feel very well informed and knowing you are getting the best care possible! I will never consider another Doctor for my eye health and will refer him to all my family and friends! He is AMAZING!

Positive Comments

so great to be treated by the best!

Negative Comments

there are none!
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5.0 February 13th, 2014
Would you recomend this provider
yes
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Positive Comments

Dr. Ham made me feel very secure after going thru a very painful ordeal from my first cataract surgery with another Dr. The office staff are the BEST!! And that includes the billing dept.

General Comments

Dr. Ham was recommended to me by several persons, and I would recommend him to anyone who needs a good eye doctor.
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5.0 February 12th, 2014
Would you recomend this provider
yes
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
"They made me feel at ease with the visit and upcoming surgery."
Fair and Accurate Diagnosis
Spends Time with Patients
"The doctor explained the problem and what the course of treatment would need to be. He spent all the time to answer my questions."
Appropriate Follow-up
"The day after surgery I had a follow-up appointment. Also, the office contacted me the afternoon after surgery to see how I was feeling and if I had any questions."

Positive Comments

Very professional office. Both in office and surgery were handled in a kind and professional manner. I had two separate surgeries and felt confident throughout both. The staff was very kind knowing that I was nervous and explained everything they were doing and put me at ease.
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5.0 February 11th, 2014
Would you recomend this provider
yes
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

General Comments

Excellent service, very nice employees, professional work!
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5.0 February 5th, 2014
Great doctor and staff
Would you recomend this provider
yes
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Positive Comments

Have been seeing him for years. Always spends sufficient time with me and explains everything well. Yesterday had him perform a lateral tarsal strip surgery. It was performed on time with a minimum of discomfort. His staff followed up with me that evening Minimal swelling and bruising today. Very pleased.
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5.0 February 5th, 2014
Would you recomend this provider
yes
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

General Comments

Dr Ham is the greatest, he did my sisters cataract surgery, he is Very professional and confident in his work. I would recommend him for everyone
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