Dr. Matthew F Philips MD

  • Neurological Surgery
25 Years Experience

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4.5
44 patient ratings,
10 comments

Patient Reviews

  • Highly Satisfied
    77%
  • Satisfied
    7%
  • Neutral
    7%
  • Dissatisfied
    2%
  • Highly Dissatisfied
    7%
  • Wait Time 11.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 of 6 reviews

5.0 June 24th, 2014
Dr. Philips is excellent
Would you recomend this provider
yes
Wait time
10 minutes
Easy Appointment
"very difficult to get through on the phone"
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Positive Comments

He is an excellent diagnostician, professional, friendly, realistic fantastic surgeon
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1.0 August 3rd, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Did not even come into room to introduce himself.. Left all decisions.to an assistant. Spent time lounging against wall talking to a secretary. Bad people skills and BAD medicine

Negative Comments

This doctor should be avoided . Can not comment on his surgical skills ,but his people's skills are nonexistent. He should remember his white coat ceremony !!!!
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1.0 January 16th, 2013
motivated by money
Wait time
25 minutes
Easy Appointment
"Appointments are easy, he gets paid for doing nothing."
Promptness
Friendly Staff
"Wish the doctor was as good as the staff."
Fair and Accurate Diagnosis
"If he were to look at my films instead of the insurance carrier perhaps it would have been worth my time. Can't diagnose what you don't look at."
Spends Time with Patients
"Even the ten minutes he took with me was a complete waste of my time."
Appropriate Follow-up
"Ten years of DDD, no suggestions from this arrogant PR**K"
He did not look at my films as he said, only the word medicare. Apparently they do not pay enough to do any more than take an office appointment.

Positive Comments

Great assistant, even he was shocked by the lack of interest.

Negative Comments

has no interest in patients without insurance that will pay his rate.

General Comments

complete waste of my time, at least his assistant, Mark is caring and interested. I did get new films for my pain management doctor, ordered by Mark, not phillips.
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3.0 September 21st, 2015
Unfortunately, Dr Phillips did not fix the pinched nerve the first time. I will have to go back for more surgery.
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Negative Comments

Getting a second appointment has been next to impossible. I have had to wait 6 weeks to get a follow up appointment after Dr. Phillips determined his first surgery did not work. I am in PAIN and VERY FRUSTRATED.

General Comments

It is unfortunate there are not more neurologist in the New Bedford area to pick from
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5.0 October 26th, 2013
Would you recomend this provider
yes
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Positive Comments

the dr's here are compassionate and do not care about what health insurance you have. even without health insurance they are always willing to treat a patient.

General Comments

the office staff is very friendly and efficient and the dr is awesome
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3.0 February 2nd, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
"Never saw Dr. Phillips. Mark was very good and explained my condition well. Dr. Phillips was in offfice and Mark said Dr. Phillips did look at my MRI. However, Dr. Phillips never came in to explain anything. I would have liked to see the Doctor although Mark was great."
Spends Time with Patients
Only saw him once but visited office several times.

Positive Comments

Mark was very good. Would have appreciated seeing the Doctor as he will be the one who determines my treatment.

Negative Comments

Have been to the office several times but have seen Dr. Phillips only once.
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