Dr. Marlenny C Feliz-Cruz MD

  • Internal Medicine

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4.2
5 patient ratings,
2 comments

Patient Reviews

  • Highly Satisfied
    80%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    20%
  • Fair and Accurate Diagnosis
  • Wait Time 30.5 minutes
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Easy Appointments
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 of 4 reviews

1.0 October 24th, 2016
Service has diminished greatly since she opened new office. I want a Doctor not a nurse practitioner + Doctor rushed the visit then is past visits, changing doctors. Staff forgets to call pharmacy when prescription refill is call in, they fail in returning phone call
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2.0 October 27th, 2016
staff needs to understand new patient requests when new patient ask for dr on follw up
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
"only have seen NP"
Appropriate Follow-up
"NP was fine BUT very important staff pay attn. to specific pt requests"
specifically requested to see physician for lab work foloow up and again saw NP as with initial visit

Positive Comments

NP is nice and pprofessional

Negative Comments

would have been nice to meet physician as new patient on follow up

General Comments

I think my point is clear.... lets hope this info is shared with staff
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1.0 October 15th, 2016
DR. FELIZ CRUS HAS HORRIBLE STAFF WHEN IT COMES TO REFILLING PRESCRIPTIONS. I PLACED THE REFILL WITH CVS ON SUNDAY. THEY CALLED HER OFFICE THREE TIMES WITH NO HELP. CVS CALLED ME TO REPORT NO RESPONSE FORM DR FELIZ-CRUZ'S OFFICE. I CALLED THREE MORE TIMES, TWICE ON THURSDAY AND ONCE FRIDAY AND STILL NO RESPONSE. IF IT TAKES MORE THEN 6 CALLS TO GET THEM TO MOVE, THEY ARE INCOMPETENT. DO NOT WASTE YOUR TIME WITH THIS ONE.
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5.0 September 25th, 2013
Would you recomend this provider
yes
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
"GREAT!!!!"
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No