Dr. Kevin Coupe MD

  • Orthopedic Surgery
27 Years Experience

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1 patient rating,
1 comment

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Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 10.0 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 of 1 review

1.0 June 4th, 2013
Wait time
10 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Negative Comments

On Friday, 6/31/13, I saw this doctor's Physician Assistant. I had extreme pain going from my back all the way down my right leg. It had just started the day before and the pain was absolutely unbearable. It felt like electrical shocks going through my right leg. The pain was worse than anything I could ever remember. Worse than delivering a baby! A true nightmare. He took x-rays and said it was sciatica and sent me home with an order for physical therapy and directions to use heat and cold packs and ibuprofen. I asked him if there was anything else I could do because I didn't think I could tolerate the pain. He said that this was how they treated sciatica and gave me a print out of information on the condition. I left discouraged. I wondered if he thought I was a drug addict or something looking for pain pills. But, now, at least, I knew what was wrong with me. I did exactly as I was told, however, nothing could even begin to touch the pain. I took 800 mg. of ibuprofen (the maximum). After a sleepless night, my friend who is a hospice nurse came over to see me and said that I could probably benefit from a medicine that helped with nerve pain. Since it was my sciatic nerve that was causing the problem, she thought that Lyrica or Neurotin might help. I wanted relief so badly and I thought the doctor might prescribe this medicine for me. I am not a doctor so I wasn't sure it was the right thing to do but I needed to ask him. I was desperate. I thought of going to the ER but the last time I took my mother down there, we waited 6 and a half hours just to see a doctor and I knew I could not go through that. I called the physician's answering service since it was Saturday. I was told by the answering service that they had to have the name of the physician before they could call anyone. I only had the name of the PA. They refused to call anyone to ask them who this PA worked for. I finally asked them to please call Dr. Blevins and ask him. I knew him at this clinic from when he took care of my mother and he is a great doctor. He promptly called me back and told me that Dr. Kevin Coupe was the doctor for the PA. Then I called the answering service back and asked them to call Dr. Coupe. I called them 3 more times and Dr. Coupe never did call me back on Saturday. I tried again on Sunday. Same result. No return call. After going to physical therapy, I called him again on Monday. Same result. No return call. Now it is late Monday afternoon. I called the office and asked if I could pick up my xrays to take to another doctor. When I spoke to the xray tech, I told her about my problems. She had Dr. Coupe's medical assistant call me. I told her my story. It appears that I am actually in the wrong practice. They don't take care of back problems and my problems stems from my back. So why am I just now hearing about this? Why did they make an appointment for me in the first place? I've wasted a of of time in the most unimaginable pain. I believe that this is not how Dr. Coupe should run his practice. I've made an appointment with another orthopedic doctor for tomorrow. I have renewed hope that this pain can be at least lessened in some way. Fortunately, sciatica rarely requires surgery but gets better on it's own eventually. For me, now, I just want to wait this out with some degree of dignity without thrashing around in my bed like an injured animal.
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