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2.6
9 patient ratings,
7 comments

Have you seen Dr. Jay Trussler?

Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    0%
  • Neutral
    11%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    56%
  • Wait Time 52.0 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 of 7 reviews

1.0 November 1st, 2016
Not a place you want to visit unless you only want to see pill pushing nurses. His staff is rude and never available if you happen to have an emergency. It takes two weeks to see him so you are left to see a nurse yet you are paying to se a doctor.
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1.0 June 24th, 2016
Horrible
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1.0 June 23rd, 2014
Long wait for low quality unprofessional care
Wait time
60 minutes
"every single time with an appoinment waited at least an hour"
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Positive Comments

none from a professional level

Negative Comments

after one visit you see nurses and each time different ones

General Comments

unprofessional atmosphere, no scheduling skills go somewhere else
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5.0 June 19th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Nurse Ashley is awesome.
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1.0 January 27th, 2014
Can anyone recommend a good doctor??
Wait time
60 minutes
"Was there for over two hours just to get refills..."
Easy Appointment
"I called to make an appointment and got put on hold..sat there for 5 minutes or so before anyone picked up and then I couldn't understand a word she was saying. I don't think she was awake yet.."
Promptness
"The time would have been short if I had all day to waste sitting there.."
Friendly Staff
"Not hardly..."
Fair and Accurate Diagnosis
"I just go there for refills...I'll go to a walk in clinic for anything else.."
Spends Time with Patients
Appropriate Follow-up
I haven't seen Trussler himself, just others who work there. If he allows his office to be run the way it is, I can't imagine him being very good. I only go there for refills and I HATE doing that....

Positive Comments

uh...none.

Negative Comments

If they're going to make us wait for an hour or two, they could at least make their waiting room bigger...maybe add a sick room while they're at it. Not a fan of rubbing elbows with someone who is obviously sick..

General Comments

Go somewhere else!
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1.0 January 7th, 2014
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients

Negative Comments

Office is dirty. The staff looked like they were walking around like they wished they were somewhere else. They hardly even talked to us. From this point, it only went downhill.

General Comments

Do not recommend unless you want to wait at least 1 hour to 2 hours. Do not recommend if you are taking yourself or a loved one there. The offices are so dirty. I hate to think what you could catch just being there. Bedside manner...lacking!!!
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3.0 August 22nd, 2013
Waiting period
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Positive Comments

None

Negative Comments

The waiting is ridiculous! I understand that I'm not going to be called back as soon as I get there and I appreciate the fact that the Nurse Practioner I see takes her time and listens to the patients. It just seems to me that something could be done with scheduling so that the waiting period isn't so long. I had an appointment for refills and was there for almost 2 hours, then it took almost a week of multiple calls to get my scripts call in. Had I not needed my meds, I would have just walked out. With the experience I've had since my doctor has moved into Dr. Trussler's office, I'm seriously considering finding a new doctor.
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