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2.0
3 patient ratings,
3 comments

Have you seen Dr. Jacqueline Muller?

Patient Reviews

  • Highly Satisfied
    0%
  • Satisfied
    33%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    67%
  • Wait Time 35.0 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 of 3 reviews

1.0 September 30th, 2013
Overbills for minor problems, Misdiagnoses
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Tried to overstate minor problem and perform unnecessary procedure.
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1.0 August 14th, 2013
THE WORST!!!
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
"I found the staff cold and condescending"
Fair and Accurate Diagnosis
"I already knew I had dry eyes when I went there. What I didn't know was that she performed a multitude of tests on every visit, which didn't change my diagnosis or my treatments but was most excellent at padding the bill."
Spends Time with Patients
"She rushes in, wheels you from machine to machine without telling you what she is doing, never asks how your eyes are doing, puts on lip gloss while telling you that she is multi-tasking, and then is gone within 5 minutes, leaving one speechless, as one has no idea what just happened and of the 5 procedures that she just performed without telling you until you or your insurance company receive a breathtakingly and shatteringly exorbitant bill. "
Appropriate Follow-up
"FOLLOW-UP!? Are you kidding? She takes an eyelid/anywhere close to the eye biopsy on every other visit and never tells you the results, nor, after running you through a battery of machines, tells you what her findings are. THERE IS NO EXPLANATION OF ANY KIND NOR ANY FOLLOW-UP. She knows what she is doing is largely unnecessary so telling you results also seems highly unnecessary to her apparently"
She is obnoxious. She does procedures without telling you that she is doing them and then never discusses the results with you. Her bills are exorbitant and reflect procedures that you were unaware that she had even done. Most of her testing is unnecessary (especially the biopsies). What goes on in her office is very unethical. Period. The only positive comment is that it was easy to get an appointment
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4.0 September 27th, 2012
Would you recomend this provider
yes
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Muller is the best you can get in New York she number one in my book!!
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