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3.0
4 patient ratings,
3 comments

Have you seen Dr. Gerald Dugan?

Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    25%
  • Neutral
    0%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    25%
  • Wait Time 46.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 of 3 reviews

4.0 April 19th, 2017
Knee replacement surgery by Dr. Gerald Dugan
Would you recomend this provider
yes
Wait time
60 minutes
"Everytime I went to an appointment at his office, it was 50 minutes to over an hour before I was taken to an exam room."
Easy Appointment
Promptness
"Wait times were never short!"
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is an excellent surgeon, but loses a star for office appointment wait times.

Positive Comments

Dr. Dugan spent very adequate time with me. I never felt as if I was imposing on his time.

Negative Comments

Even after being shown to an examination room, there was more waiting for Dr. Dugan. However, that could well be because he is so thorough in explaining everything and answering patient questions!

General Comments

My knee surgery was a success, and I was quite pleased overall. The only problem with the entire process were the lengthy wait times before being taken to an examination room.
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1.0 October 3rd, 2014
Visit with CAUTION
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
"Diagnosed need for knee replacement...completely botched the surgery."
Spends Time with Patients
Appropriate Follow-up
"Undiagnosed infection led to very devastating medical problem and almost death."

Positive Comments

None

Negative Comments

Do not let him operate

General Comments

No bedside manner
Was this review helpful? Yes No
5.0 August 27th, 2012
I love Dr. Dugan. I went to him for a second opinion, I liked what he said and he did my surgery and WOW no problems.
Would you recomend this provider
yes
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No