Dr. Ernesto M Botero MD

  • Neurological Surgery
47 Years Experience

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4.5
24 patient ratings,
10 comments

Patient Reviews

  • Highly Satisfied
    88%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    8%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 13.8 minutes

Showing 1 - 3 of 3 reviews

1.0 February 25th, 2015
Will be looking for another Neurosurgeon
Wait time
50 minutes
Easy Appointment
"Had to make 2 follow up calls to acquire an appointment. "
Promptness
Friendly Staff
"If I could give a negative rating I would. The Dr.'s assistant Matt was possibly the rudest, most aloof medical person I have had the displeasure of being subjected to. He should find a different profession, as it is crystal clear he does not like what he does."
Fair and Accurate Diagnosis
"We will have to see."
Spends Time with Patients
Appropriate Follow-up
"Just like trying to get an appointment to be seen, trying to get a call back regarding a possible reaction to the new medication he prescribed was an exercise in futility. "
Had to call 3 times to get an appointment. This should have been my first clue.

Positive Comments

The Dr. was very congenial the 15 minutes we spent together.

Negative Comments

His medical assistant Matt, was cold and acted as though it was a burden to be dealing with me. My pain medication was changed from what the ER Doctor wrote me and is not giving me very much relief. I called mid morning~ had to leave a message. Waited 6 hours and called back. At 4:54 on the day they are calling for 6+ inches of snow, Matt finally calls back to say: try taking 2 pills instead of 1. Well, I tried that at noon when I had to have some relief. Now I'm itching all over. Again, the ever helpful Matt, said: well its too late today to get an answer on that BUT IN 5 OR 6 MINUTES there will be a Dr. on call who you can talk to. Well THANK YOU for that stellar patient care there Matt.

General Comments

Will follow through with what is scheduled BUT WITHOUT DOUBT, I will be seeking continued care elsewhere. I will probably really miss Matt though...
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5.0 August 11th, 2014
I had back surgery years ago and will let him again
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5.0 January 19th, 2013
Would you recomend this provider
yes
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
There is not a more caring giving doctor in this world than Dr. Botero. I don't think I would be here today if not for him. I have had 18years of experience with him so I think that makes me and expedient.

Positive Comments

Just an overall professional, knowledgeable, and good doctor. He always took time to listen to me and took what I said seriously instead of brushing me off.
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