Dr. David Hicks MD
Orthopedic Foot / Ankle Surgeons — Springfield, MO
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Review & Rate Dr. David Hicks
Dr. David Hicks has an average rating of 3.5 stars (out of 5) with a rating of Good based on 4 reviews.
- NeutralIt was easy to get an appointment.
- NeutralThe wait time was short during my visit.
- NeutralThe staff was professional and friendly.
- AgreeMy problem was accurately diagnosed.
- NeutralThe doctor spent enough time with me.
- AgreeThere was appropriate follow up after my visit.
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Reviews (4)
Dr. David Hicks has been reviewed 4 times.
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- Strongly AgreeIt was easy to get an appointment.
- Strongly AgreeThe wait time was short during my visit.
- Strongly AgreeThe staff was professional and friendly.
- Strongly AgreeMy problem was accurately diagnosed.
- Strongly AgreeThe doctor spent enough time with me.
- Strongly AgreeThere was appropriate follow up after my visit.
He was very clear and concise in his explanation of the procedure and the pros and cons of the surgery. Appeared to be very nice and concerned about my problems and was readily available to answer in and all questions I could think of at the time and was told to give his office a call if I thought of any questions later on. Overall, I was very pleased with Dr. Hicks.
Dr. Hicks and his nurse have always been very informative and helpful. I had to undergo an ankle surgery for OCD leision and ligament reconstruction, which left me non-weight bearing for several weeks. During the several months I was under Dr. Hicks care, he and his nurse always took the time to visit with me and answer all my questions! show details ▼
- Strongly AgreeIt was easy to get an appointment.
- AgreeThe wait time was short during my visit.
- AgreeThe staff was professional and friendly.
- Dr. Hicks and his nurse are very professional and friendly!
- Strongly AgreeMy problem was accurately diagnosed.
- Strongly AgreeThe doctor spent enough time with me.
- At each of my appointments Dr. Hicks spent well over 10-15 minutes with me. He always gave me very detailed information and answered all of my questions. He is very professional and always gave me his honest opinion, even though it wasn't the best of the news.
- AgreeThere was appropriate follow up after my visit.
Absolutely!
✓ Positive Comments:Best in his field in MO!
• General Comments:I would recommend all my family and friends to see Dr. Hicks. My mom and aunt have always gone to him for knee problems and they were just as pleased as I was.
- Strongly DisagreeIt was easy to get an appointment.
- Strongly DisagreeThe wait time was short during my visit.
- Strongly DisagreeThe staff was professional and friendly.
- AgreeMy problem was accurately diagnosed.
- Strongly DisagreeThe doctor spent enough time with me.
- DisagreeThere was appropriate follow up after my visit.
I will start off by saying that my surgery went well (had to have a plate and 8 screws put into my leg after my tibia and fibula broke)--healing slowly but surely. This review has to do with the customer service of Dr Hicks and his nurses. show details ▼
- NeutralIt was easy to get an appointment.
- Usually takes a couple weeks to get an appointment.
- Strongly DisagreeThe wait time was short during my visit.
- My wait time is well over an hour during every single visit I've had. There is always a sign that says "Dr Hicks is running 30-45 minutes behind today", no matter how early my appointment is. Not only is the wait time long, but my appointments last a total of 4, maybe 5 minutes because he his rushing me the entire time. He never even sits down, he just stands in the doorway.
- NeutralThe staff was professional and friendly.
- Dr Hick's nurse Karina is frequently very testy with me over the phone. That being said, the woman in the cast room as well as the other nurses in the building have all been very friendly. It is nearly impossible to get his nurse on the phone, and it always takes 2-3 days for her to get back to me, and when she does, she has quite the attitude. I am a somewhat timid person, and every time I've spoken with her she's incredibly snappy.
- Strongly AgreeMy problem was accurately diagnosed.
- Strongly DisagreeThe doctor spent enough time with me.
Successful surgery, nice staff for the most part
× Negative Comments:Extremely long wait time, always rushed during my appointment, snappy nurse
• General Comments:I've had to call into work twice now because my appointments at Dr. Hick's office took so incredibly long. Even after scheduling an appointment at 9:30 on a week day, I had to call into my 1pm shift. And that was after waiting to be seen for a total of 5 minutes by the doctor, to tell me to come back in a couple weeks. His nurse is incredibly snappy with me, I always leave upset because I was so rushed, and I frequently remember a question I wanted to ask but was too rushed off to remember it.
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