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1.0 September 23rd, 2016
r. Poole has been my Dr for 21 yrs. She delivered my 19 yr old son, I sent both of my daughters, and cousin to her.Today, I went for my annual, could hear her in the hall screaming at an employee about patients wanting too much when coming in for a simple UTI test. She was really mad at this employee!! screamed I've told you a thousand times!When she entered my room she was fuming. Barely said hi to me. Started talking VERY condescending, I didn't say more than 3 words, she raised her voice and put her head in her hands and almost started crying she was so mad at me!! I felt weird, and said oh I hope u are ok, dont worry we all have bad days. Shen then screamed at me "if you would just listen to what I'm telling you! I've gone thru this whole story to explain to you! listen to me!" I didn't talke one work the rest of the time, only nodded and that seemed to annoy her too, I wasn't allowed to ask one thing. She was actually mad because Im 50 yrs old and havent gone thru menopause yet. Huh? I almost got dressed and left. I was devastated. Felt so put down.She was very vague during my exam, I didn't even feel the snip of the pap smear, hope it was actually done, she turned away as she did the anal exam and made a bad face and barely did it, then said I'll get u a prescription and walked out, left the dooropen for me to get dressed!. As I walked out later, she handed me a presrpt and I said nicely thank u so much and she didn't even look at me. I'm HURT , sad, disgusted and feel SO disrespected. I wish I hadn't paid before my visit. I have doubts I even got a thorough exam.21 yrs I was loyal to her practice and she was a lunatic today.I really thought she would calm down, apologize and I'd say that's ok. She didn't.
5.0 September 13th, 2016
Dr. Poole has been my doctor for the last 25 years. She delivered all three of my children. She is a very good doctor and takes the time to talk with you and always asks how my family is doing. I could not ask for a better doctor.