Dr. Andy Y Chang MD

  • Pediatric Urology
  • Urology
20 Years Experience

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19 patient ratings,

Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 20.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 of 2 reviews

5.0 June 11th, 2015
Dr. Chang is professional. He evaluated my 15 year old son for testicular torsion. He gave us options to have surgery or wait. He was conservative in recommending he wait to see if Eric might outgrow the issue. We did but a week later it became clear that he would need surgery. Dr. Chang performed the surgery and schedule Eric in with very little wait. He was caring and put Eric at ease about the surgery. It was his first ever and he was in great hands. After the surgery, Dr. Chang came to tell me how it went, what his aftercare would be and follow up appts. He didn't leave me until all my questions and concerns were addressed. He is a remarkable doctor and I'm grateful To him for the time, medical care and professionalism he had for Eric. You can tell Dr. Chang loves his profession. I highly recommend him!
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1.0 October 22nd, 2014
My son was born with bilateral hydronephrosis. We were previously patients of Dr. Chester Koh from CHLA and loved him. When Dr. Koh moved away, we were told that we could continue our son's treatment/observation with Dr. Chang.In 4 years, my son had 2 surgeries by Dr. Koh and was progressing in the right direction. The progression of his healing was slow as expected, but we were moving in the right direction. We met with Dr. Chang last year, and this was our experience:1. He is arrogant and condescending. He did not take the time to really hear what we were saying, what our concerns were, and what our questions were. He very much acted in the "I am the doctor, and you just need to do as I say instead of asking questions" manner.2. My son has been progressing well, and based on his latest ultrasound, Dr. Chang right away pushed for a MAG3 and potential surgery. When I asked why the sudden and drastic recommendation (as we have had nothing but good news on our previous 4 years of visits with Dr. Koh), he said that my son's kidneys were concerning. When I asked him if he had taken a look at my son's previous ultrasounds so that he could see that he was in fact progressing, he said no and he made it clear that he couldn't be bothered to take a look at his old scans. HUGE issue and very frustrating as I can't see how a doctor can prescribe intrusive tests on a condition when he hasn't even taken a look at the medical history.3. When I tried to ask questions of him, and talk to him about what we had been told previously by Dr. Koh, he proceeded to bash Dr. Koh (his former colleague) and tell us that Dr. Koh wasn't proactive enough and that he should have conducted himself more like Dr. Chang.Dr. Chang made this last year miserable. After the appointment with him, we were filled with concern and heartache about our son's kidneys. We thought he was doing well, but after meeting with Dr. Chang we were distraught and heartbroken. I developed a fear of bringing my son to get checked again this year, and refused to go back to Dr. Chang. For 12 months I agonized about my son's health, even though he was growing healthily, had no infections, was not on medication, and showed no signs of kidney issue. My agony was based solely on my interaction with Dr. Chang a year earlier.Flash forward to yesterday where I took my son in to be evaluated by Dr. Freedman at Cedars Sinai. Dr. Freedman could not be more different than Dr. Chang. Not only did he answer every single one of our questions, he also explained to us my son's condition, and narrated to us what we were looking at during my son's kidney ultrasound (even Dr. Koh had never done that). After a THOROUGH exam where he was incredibly pleasant and approachable, he informed us that our son is actually doing amazing considering where he started out. He even told us that he's doing so well that he recommended that we come back in FIVE years (instead of every 3 months as Dr. Chang had previously requested).Moral of the story - Dr. Chang is an arrogant and alarmist doctor who has horrible bedside manner, and is a danger to patients. If a doctor won't even take a quick glance at a patient's (especially a pediatric patient's) medical history and just start prescribing more tests and surgery, it is time to run the other way.I would not recommend this doctor to my worst enemy. Thank God that I got over my fear of taking my son to see another urologist (out of fear of another horrible experience) and went to see Dr. Freedman. If we stayed with Dr. Chang he would've already sliced my son open already.
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