Dr. Alexander P Sudarshan MD

  • Ophthalmology
35 Years Experience

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3.7
10 patient ratings,
2 comments

Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    0%
  • Neutral
    10%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    30%
  • Fair and Accurate Diagnosis
  • Wait Time 60.0 minutes
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Easy Appointments
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 of 1 review

1.0 October 9th, 2012
Sudarshan Eye Experts dont have patient interest in mind
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

Negative Comments

I have been getting treatment for my severe dry eye disorder from their clinic for the past few months. On Friday, October 5th 2012, I went to my 8:15 am appointment on time. I waited for around and hour and see my doctor barely coming into the office to work. I waited another hour and they still did not call me in. They told me he was now doing Lasik surgeries in the office and it will be even longer. I had to go back to work so I left and rescheduled for the following Thursday and also told them I was displeased about this. I called them that same afternoon to see if they can tell me what type of tear film disorder I have since none of the doctors ever explained it to me and they said they will call me back. The manager called me back and said she talked to the doctor and they no longer want to see me anymore even and for me to look for a new doctor. I called them back Monday October 8th 2012 and they told me that if I am concerned about my eye condition for them to come back to the office at 2pm and the doctor will see me. I agreed and went their at two. It started out like a normal appointment and they called me in. The doctor just looked at my eyes in a microscope and then just told me that I need to look for another doctor. I asked him that we have a patient/client relationship and that the law says that he needs to work with me and treat me give me time to look for another doctor. He refused. I called other doctors and they are not taking new patients at this time so right now. Right now I am in need of medical treatment for my eye and no one to care for me and it is getting worse. Also him and the staff refused to give me the diagnosis of what he saw in the microscope and the manager came out yelling at me in front of everyone, very rudely, yelling for me to get out. I left and called the police to try to get me a refund since they did not treat me at all that day.http://www.ripoffreport.com/sudarshan-eye-expert/eye-care/brownsville-texas-0e25b.htm
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